How to cancel WHOOP
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Canceling, commitment and pausing
Cancel in the Membership section at app.whoop.com. Within 30 days of receiving the device you can cancel and return it for a refund. After that: if you paid up front for 12 months, cancellation is scheduled for the end of the commitment; monthly payers inside the 12 months pay off the rest or schedule the end; outside the commitment, cancel before the next billing date.
12-month commitment
Up front or monthly.
After the commitment
Cancel before the next bill.
Pause instead
Up to 3 months, if you’re outside a commitment and haven’t paused in the last 12 months.
Cancel your membership
- Go to the Membership section at app.whoop.com.
- Click Cancel Your Membership at the bottom of the page.
- Choose the option that fits your membership.
You can’t cancel before the device arrives — activate it first.
Within 30 days of receiving the device
Cancel, then return the device for a full refund minus shipping costs.
After 30 days
- Paid up front for 12 months: cancellation is scheduled for the end of the commitment.
- Paying monthly, within 12 months: pay off the remaining months, or schedule cancellation at the end.
- Paying monthly, after 12 months: cancel before your next billing date.
Pause instead
If you’re not in a commitment and haven’t paused in the last 12 months, pause for up to 3 months in the web app. No billing and no data uploads while paused. Resume within 90 days to keep your baseline.
Free trial
In the app: More → My Account → Membership, start the return, and mail the WHOOP 5.0 and charger within 7 days of getting the label. WHOOP charges a $110 restocking fee if the hardware isn’t returned.
Facts checked 2026-10-14