Contact
One address for all questions: tomas@alt-subs.com. There are deliberately no separate addresses for editorial, partnerships and errors — the website is made by one person, so three inboxes would only mean nobody reads two of them.
You found an outdated or wrong price
That’s the most useful email you can write. To make the fix take minutes, include three things:
- Which price you actually see — ideally a screenshot from the provider’s page or from checkout.
- Which plan and where you saw it (website, app, app store) — the price for the same service often differs between the app and the website.
- When — promotions change during the day.
Every service page also has a report form — it’s faster, because it automatically includes which page you’re writing about. What we do once we’ve received a report is described in the corrections policy: we fix the error and update the check date next to the amount.
How quickly we reply
Usually within a few days. This is a one-person project with no on-call schedule, so a longer silence means there’s a lot going on; emails don’t get lost. Price errors are fixed first — they hurt the reader most.
Other questions
- I don’t want any more price alerts. At the bottom of every email there’s an unsubscribe link — clicking it deletes your email address from our records immediately. You don’t need to write.
- Data protection. What data we process and what rights you have is in the privacy policy. Send requests to the same address; we reply within one month.
- Partnerships. Feel free to write, but one thing isn’t for sale: the place in the list and the scores. Why, and how that’s ensured, is in the editorial policy.
Tomas Stankevičius · Lithuania