How to cancel Zwift
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Billing and canceling
Monthly memberships are billed once a month; annual memberships are charged in full at sign-up and then yearly until you cancel. First-time subscribers can cancel an annual membership within 30 days for a refund.
Monthly
Billed monthly plus tax after the 14-day trial.
Annual
Paid up front, renews yearly until canceled.
One refund window
The 30-day annual refund applies only if you haven’t subscribed to Zwift before.
On zwift.com
- Go to zwift.com/billing/membership and sign in.
- Select Manage, then Zwift Membership.
- Select Cancel Subscription.
- Choose a reason and select Cancel Membership.
Cancel at least 24 hours before your next billing date; Direct Debit needs at least 7 days’ notice. Your membership stays active until the end of the billing cycle, and you can remove a scheduled cancellation on the same page.
Bought through the App Store
Zwift.com doesn’t show a cancel option for Apple App Store subscriptions — cancel them in your Apple subscriptions.
Pause instead
For a break of 7 to 90 days, you can pause your membership from the membership page instead of canceling.
What you keep
Your progress is saved. Riding needs an active membership; running stays available without one.
Facts checked 2026-11-11