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How to cancel Xbox Game Pass

The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.

Canceling

Game Pass renews automatically until you cancel. To stop being charged, cancel in your Microsoft account (account.microsoft.com/services) or on your Xbox console before the next billing date.

Monthly

Cancel any time to stop future charges.

Promotions

Offers such as 14 days for $1 may be for new subscribers only.

Before the billing date

Microsoft says to cancel before the next billing date to stop being charged.

On an Xbox console

  1. Press the Xbox button to open the guide.
  2. Go to Profile & system → Settings → Account → Subscriptions.
  3. Choose Game Pass, select Cancel subscription and follow the steps.

If you’re eligible for a refund, you may be prompted to start one.

On the web (phone or computer)

  1. Go to Subscriptions in your Microsoft account and sign in with the account you used to buy Game Pass.
  2. Find the subscription and select Manage.
  3. Select Cancel subscription and follow the instructions.

If you see Turn on recurring billing instead of Manage, the subscription is already set to expire on the date shown — you won’t be charged after it and can keep playing until then.

What happens after you cancel

Turning off recurring billing stops future charges, and you keep Game Pass benefits until the expiration date. Some subscriptions can be canceled immediately with a refund, but not every charge is refundable.

If someone else pays

  • If you pay for another person’s Game Pass, the owner of that Microsoft account has to sign in and cancel.
  • If a third party bills you, contact them about canceling and refunds.

Price changes

Microsoft says it tells you at least 30 days before a price change takes effect, so you can cancel before the new price applies.

Facts checked 2026-10-14

FAQ

No. Turning off recurring billing stops future charges, and you keep the benefits until the expiration date.

If you see “Turn on recurring billing” or a renew option, the subscription is already set to expire and won’t charge you again.

Sometimes. If you’re eligible, Xbox offers to cancel immediately with a refund during the cancel steps; not every charge is refundable.

The owner of the Microsoft account that has the subscription must sign in and cancel it.