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How to cancel Proton VPN

The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.

Renewal and what the provider says about it

Proton’s paid plans renew automatically. On the 2-year plan the intro price covers the first 24 months, then the plan renews every 12 months. The free plan needs no credit card, so it can’t renew into a charge.

Prepaid term with auto-renewal

Intro price for 24 months, then renewal every 12 months.

The intro price isn’t the price of the service

Check the renewal amount before buying a long plan.

If you paid on the Proton VPN website

  1. Go to account.protonvpn.com and sign in.
  2. In the sidebar, select Subscription. Scroll to Cancel subscription and click Continue.
  3. Select Cancel subscription, read the terms, and select Cancel subscription again.
  4. Select a reason and click Submit — Proton says the cancellation isn’t final until you do this.

You keep VPN Plus features until the expiration date; then the account drops to Proton Free. Changed your mind? Select Reactivate now in the same place.

If you subscribed on the App Store

Settings → your name → Subscriptions → Proton VPN → Cancel Subscription, then confirm.

If you subscribed on Google Play

Play Store → your avatar → Subscriptions → Proton VPN, and follow the instructions to cancel.

Refunds

If you subscribed in the last 30 days, you may be able to request a refund under Proton’s 30-day money-back guarantee. App Store refunds are requested from Apple.

Facts checked 2026-10-14

FAQ

You keep paid features until the renewal date; then the account is downgraded to Proton Free.

Proton requires one last step: select a reason and click Submit.

Within 30 days of subscribing you may be eligible under the money-back guarantee; App Store purchases are refunded by Apple.

Yes. Sign in at account.protonvpn.com and select Reactivate now.