How to cancel Proton Drive
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Billing and refunds
Proton Drive plans are billed monthly or yearly; yearly is billed every 12 months at a lower monthly rate. Paid plans include a 30-day money-back guarantee.
Monthly
Cancel any time; the plan runs to the end of the period and doesn’t renew.
Yearly
20–25% off, billed every 12 months.
App Store or Google Play
If you subscribed through an app store, cancellation and refunds follow that store’s process.
Four different actions
Canceling stops renewal. Downgrading changes the plan but doesn’t refund money. Account credit stays with Proton and can only be spent there. A refund returns money to you.
Money-back: first purchase only
Cancel within 30 days of your first purchase and Proton refunds the unused part, prorated; later refunds are at Proton’s discretion. App Store and Google Play purchases are refunded by the store.
In your Proton account
- Sign in at account.proton.me and open any Proton service.
- Go to Settings → All settings → Subscription.
- Scroll to the cancel option and confirm.
Your plan stays active until the end of the current billing period and doesn’t renew; after that the account moves to Proton Free. Switching to another paid plan takes effect right away, and unused time becomes account credit.
If you’re over the free limits
Some features stop working when your account exceeds the Free plan’s limits — for example, if Mail storage is over 1 GB, you can’t send or receive new emails until you free up space or upgrade again.
Facts checked 2026-11-11