How to cancel Nintendo Switch Online
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Renewal and canceling
Memberships auto-renew after the initial term at the then-current price unless canceled. Manage your membership from the Nintendo Switch Online icon on your Switch or Switch 2.
1, 3 or 12 months
Individual comes in all three lengths; Family is yearly. Auto-renews unless canceled.
Free trial
Converts to a 1-month auto-renewing membership unless automatic renewal is turned off.
Family is managed by the buyer
Only the Nintendo Account that bought the Family membership can change auto-renewal — other members of the group can’t.
Expansion Pack add-ons
Upgrade packs and DLC require an active membership and the full game.
On Nintendo Switch 2
- Open Nintendo eShop from the HOME Menu and select the account that bought the membership.
- Open Account Information from your icon.
- Scroll down and select Cancel Your Subscription by Turning Off Automatic Renewal.
On Nintendo Switch
In Nintendo eShop, open Account Information, highlight Nintendo Switch Online on the left and select Cancel Your Subscription by Turning Off Automatic Renewal.
On the web
- Sign in at accounts.nintendo.com with the Nintendo Account that bought the plan.
- Select Nintendo Switch Online.
- In Active Plan, select Cancel Your Pass by Turning Off Auto-Renewal, then confirm.
Turn it off at least 48 hours before the membership expires. Once it’s off, automatic renewal can’t be turned back on. The membership stays active until the end of the term, and Nintendo doesn’t refund or credit unused time.
Cloud saves
When the membership ends, Save Data Cloud backups become unavailable. If you start a new membership within 180 days, you get them back. Saves stored on your console still work.
Facts checked 2026-11-11