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How to cancel F-Secure

The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.

Trial, renewal and refunds

F-Secure Total is a yearly subscription with one price per device count. The 30-day free trial renews automatically for one year unless you cancel. Purchases come with a 30-day money-back guarantee.

Yearly

Same price every year (“honest pricing”).

30-day guarantee

Money back within 30 days.

Trial converts

After 30 days it renews for a full year.

Cancel through My F-Secure or Customer Support

  1. Sign in to My F-Secure and open Manage your subscriptions to see your subscription and renewal details.
  2. To cancel, F-Secure asks you to contact Customer Support. Include your order reference number if you bought directly from F-Secure; for bank or wire payments, have the payment details ready.

Bought from a reseller, a retailer or the Apple App Store? Contact that seller — F-Secure can’t cancel those purchases.

Trial and renewal

F-Secure Total starts with a 30-day trial; after 30 days the subscription renews automatically for a year unless you cancel.

Refunds

F-Secure offers a 30-day money-back guarantee on purchases made directly from F-Secure. Products bought through third parties, such as the App Store, aren’t covered — check that seller’s refund policy.

Facts checked 2026-10-14

FAQ

You can view subscriptions in My F-Secure, but F-Secure’s help center routes cancellations through Customer Support.

No. Purchases through third parties follow that seller’s refund policy.