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How to cancel EA Play

The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.

Renewal and canceling

EA Play renews automatically each month or year, depending on your membership, until you cancel. Bought on ea.com, you can cancel any time in your account; bought on Xbox, PlayStation, Steam or Epic, you cancel with that store. After canceling, you can play until the end of the current period.

Monthly

Renews every month until you cancel.

Yearly

Renews every year until you cancel.

Through a console or PC store

A membership bought on PlayStation, Xbox, Steam or Epic is managed where you bought it — you can’t cancel it in your EA account.

No refund for the remaining time

After canceling, the membership runs to the end of the paid period. There’s no refund for the rest — unless you move up to a higher EA tier, when the balance is credited.

Terms can change

EA says changes affecting existing subscriptions take effect 30 days after posting, and it can retire EA Play with at least 30 days’ notice.

On PC (EA app)

  1. Go to your EA Account and sign in with the account you used to join EA Play.
  2. Select the Subscriptions and Memberships tab.
  3. In Your membership, select Cancel membership.
  4. On the browser page that opens, select Cancel membership again.

You keep EA Play until your Next billing date and can reverse the cancellation until then. Joined through Steam or Epic? Cancel with Steam Support or Epic Support.

On PlayStation

Sign in to your PlayStation account → Subscription → Turn Off Auto-Renew next to EA Play. To end it right away, contact PlayStation Support.

On Xbox

Sign in to your Microsoft account → Services & subscriptions → Manage next to EA Play → cancel. To end it right away, contact Xbox Support.

What happens to your games

After the membership ends, you can’t play games included with EA Play unless you buy them or rejoin. If you rejoin or buy a game, you pick up where you left off. Anything you bought with the 10% member discount is yours to keep.

Facts checked 2026-11-11

FAQ

EA says memberships aren’t refundable, with some exceptions — for example, upgrading to EA Play Pro in the EA app refunds the time left on your EA Play membership.

No. EA says you pick up where you left off if you rejoin or buy the game.

On PC, yes — until your next billing date.