How to cancel Bitdefender
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Trial, refund and renewal
Bitdefender offers a 30-day trial and says the first 30 days are risk-free — you can request a full refund. Plans are yearly, with a discounted first year and a higher regular price after that, plus applicable sales tax.
Yearly
First-year price, then the regular price.
30-day refund
Full refund within the first 30 days.
Check the renewal price
Bitdefender shows it next to the first-year price.
Turn off auto-renewal in Bitdefender Central
- Go to central.bitdefender.com and sign in.
- Click My Subscriptions in the left menu, then the Subscriptions tab.
- Click the [•••] button on the subscription, then Subscription & Continuous Protection.
- Click Cancel Subscription.
- Choose Cancel at the end of subscription term — or, during the first 30 days after purchase, Cancel immediately for a refund.
- Pick a reason and confirm with Cancel Subscription.
The status changes right away and Bitdefender sends a confirmation email. If you see My Payments instead of Billing, the steps differ slightly because the payment was processed by Verifone (2Checkout).
Bought in the App Store or Google Play? Cancel in that store.
What happens next
With Cancel at the end of subscription term, protection continues until the paid period ends; after that you renew manually if you want to keep it. Bitdefender emails a reminder 45 days before the expiration date, with a link to cancel.
Refunds
Bitdefender offers a 30-day money-back guarantee on new purchases and renewals bought on its official website — contact Bitdefender customer service. Orders from other sellers are refunded by that seller. Bitdefender asks you to contact it before filing a chargeback, which it says can take three to four months.
Facts checked 2026-10-14