How to cancel Amazon Music
The steps depend on WHERE you subscribed — directly, through your phone, internet or TV provider, or in an app store. Below are all the ways this service is sold and how to end each one.
Canceling, pausing and refunds
You can cancel any time; you keep Amazon Music until the end of the current period. Amazon’s terms say fees you’ve already paid aren’t refunded. Eligible monthly plans can be paused instead.
Billed by Amazon
Cancel or pause in Your Amazon Music Settings, or ask Alexa.
Apple, Google or a carrier
Cancel and ask for refunds there — their policies apply.
Price increases
Amazon’s terms say a higher fee is announced in advance and doesn’t change the cost during your current term.
On the web (billed by Amazon)
- Go to Your Amazon Music Settings on amazon.com.
- Find the Amazon Music Unlimited section (for Standard: Subscription Renewal).
- Select Cancel in your Subscription Renewal details.
- Confirm the cancellation.
With Alexa
If you signed up through Amazon, you can say: “Alexa, cancel my Amazon Music Unlimited subscription.”
Apple App Store, Google Play or a carrier
If one of them bills you, cancel there and ask them about refunds — their cancellation and refund policies apply. Amazon can’t cancel or refund subscriptions bought through Apple.
Pause instead of canceling
Eligible monthly plans can be paused from the same settings page; the pause starts at the end of the billing cycle and you can resume any time. You can’t pause an annual plan, a free trial, a promotion, or a plan billed by Apple, Google or a carrier.
After canceling
You keep Amazon Music until the plan ends. Then the songs and podcasts in your library are grayed out and can’t be played. With Unlimited Individual or Family, the account holder also loses the selected audiobook when the billing cycle ends. Fees already paid aren’t refunded.
Facts checked 2026-11-11